Trx2?

[Fixed by 35]

DHT alone does not kill hair follicles. All men produce DHT, about half never go bald. The reason we do is because our follicles are more susceptible to it.

We don't actually know much about the long term effects of DHT suppression. Finasteride has only been widely used by young men with hair loss for about 12 years. We certainly don't understand enough to know whether we need DHT.

Reducing DHT to fight baldness is a similar approach to the fighting cancer by cutting it out. It's unrefined and messy with mixed results. The treatments of the future need to work on the faulty stem cells themselves rather than a hormone they are susceptible to.

I believe that if such a cure could be found, the suppression of DHT would be unnecessary.

[Jcm800]

I would prefer they just stated it improved existing hair and possible re growth.
To say it works on the temple area, which is a tough area to crack is such a big claim, sigh, we live in hope.

[Fixed by 35]

As I've said before, I'm cautiously optimistic despite the bottles only stating that the product 'may' aid hair growth.

EU and UK law are quite good when it comes to people making claims about their products, even if they try to use words like 'may' to cover themselves. The UK, where one of Whitfield's companies is registered, has some of the strictest advertising rules in the world.

One thing I'm fairly certain you can't do here (although I am by no means an expert) is make claims about your product that aren't in any way true. For example, if you say 'may promote hair regrowth' then you have to make damn sure you can prove that sometimes it does, because otherwise it is false advertising.

It is my understanding that the wording was probably chosen because in those with more advanced hair loss, it is not known to be very effective. If the bottle just said "will promote hair growth" then in the UK, a 70 year old Norwood VII man (for example) could successfully sue them and have their advertising taken down (quite an expense to re-label all those bottles too, I'm sure you can appreciate).

[Jcm800]

Valid points 'Fixed', hoping they will become active and respond to our concerns tho, instead of dishing out the orders and remaining tight lipped.
Sone valid Q and A's would be appreciated from them.

[Jcm800]

Valid points 'Fixed', hoping they will become active and respond to our concerns tho, instead of dishing out the orders and remaining tight lipped.
Sone valid Q and A's would be appreciated from them.

[Fixed by 35]

You need to remember that this is a small company that is dependent on sponsorship from organisations that fund research. TRX2 has been unwilling to work with a big pharmaceutical company, according to Whitfield, because they want to retain independence and don't want their research undermined or marginalised. As such, there is very little funding outside of the lab for things like customer care. This will continue, as research is still ongoing at the company.

Also, the company has to remain tight lipped because patent protection for a number of pharmaceutical products doesn't really exist in the UK.

As a result of TRX2's position, I would be surprised if big pharmaceutical companies didn't try to undermine them in their marketing literature and through forum plants.

[Jcm800]

Yep all that makes sense, I agree with your points, people are taking the product now, fingers crossed for positive reports of progress

[Dutch_Dude]

So I ordered my product on Sunday. Today I get an e-mail from Jenna or Jenny and they said that my payment was skipped. So I call the credit-card company and my mother (because we both hold the same credit card because I'm still a student) and she said that everything is in order and that the payment was made. Has this happened to anyone else? They even asked me to pay again using another card...also, on their website, when I log in, I can see that my order is "complete". Any thoughts?

[Jcm800]

So I ordered my product on Sunday. Today I get an e-mail from Jenna or Jenny and they said that my payment was skipped. So I call the credit-card company and my mother (because we both hold the same credit card because I'm still a student) and she said that everything is in order and that the payment was made. Has this happened to anyone else? They even asked me to pay again using another card...also, on their website, when I log in, I can see that my order is "complete". Any thoughts?

If I was you I'd get them to re check their accounts and mail them proof of a bank statement showing the payment has indeed been made. And they've made an error. Certainly wouldnt pay again tho

[Dutch_Dude]

If I was you I'd get them to re check their accounts and mail them proof of a bank statement showing the payment has indeed been made. And they've made an error. Certainly wouldnt pay again tho

I already told them to check again, and i told them that on the website everything is in order. this happened this morning by the way. why does it take them so long to reply to a message? :S

[Jcm800]

I have sent them three e-mails since Sunday and haven't had a reply to any of them, some say their customer service is good. I havent seen any evidence of that personally.

[Dutch_Dude]

I have sent them three e-mails since Sunday and haven't had a reply to any of them, some say their customer service is good. I havent seen any evidence of that personally.

maybe it's because of what fixed by 35 said: they have money but use it for the science, and not for the customer service...

[Jcm800]

Fair enough, then they shouldnt welcome customer contact then?
I expect they are rushed of their feet with the product launch etc, small team, so will give them benefit of the doubt.

[Dutch_Dude]

Fair enough, then they shouldnt welcome customer contact then?
I expect they are rushed of their feet with the product launch etc, small team, so will give them benefit of the doubt.

exactly...i'm very excited to take it actually...if it works and if i retain all my hair and regrow hair in my temple area...i will never complain about my body again!

[Jcm800]

exactly...i'm very excited to take it actually...if it works and if i retain all my hair and regrow hair in my temple area...i will never complain about my body again!

If it has that effect I'll run down the road naked shouting out how happy I am lol