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At first, check whether you have activated the BBC America app or else make sure to activate via bbcamerica.com/activate. Next, check for the network connection on the Roku device and connect it properly. Uninstall and reinstall the app once after proper network connection. Also verify, if the error is from the server end. If so, then the other end shall try to solve it within time. During activation, enter the key code correctly as it can also show some failure in opening the app and streaming its contents on the Roku device. Visit our blog or call +1-844-740-1130 for any issues.