The continuing problems with ProTHIK

[Trieditall]

I am a long term user and echo your comments. I ordered a case in March and never a peep or a package receipt. I have emailed 3 email addresses that I know with no response. Their phone number is is disconnected.

That said... they updated their website yesterday with tips on unclogging the tips. WTH?

I think their product is hands down the best, but their customer service and communication is enough to chase anyone away.

If they can't run the business, I'll be happy to buy it from them!