Question for Dr. Baubac

[drpepper68]

Hello Dr. Baubac,

I had a very rude interaction with your patient coordinator Eric today. Is that how you treat potential clients? I got an email on costs on Oct 2nd and appreciated you working with me very much but had not had a chance to respond back since it’s only been 3 days but then I get this email from Eric. I let him know I thought his response was rude and unprofessional which I got a response back saying you will not be taking me on as a client. Is this the kind of rude sales tactics your clinic uses? I hope this is not an image of how your clinic overall is but I wanted you to be aware what a disservice your patient coordinator is doing for your clinic. I can send or post the entire email string with dates on it to show the full context.

Within 3 days of the original email:

Allen,

It doesn’t seem like our services are within your budget. I am going to go ahead and close your file. We wish you all the best.

Eric
Senior Patient Consultant

phone 310-652-6444 ext 128
eric@alviarmani.com

www.alviarmani.com