Wearing system for 30 years. Have questions on current quality of systems

[Ben W]

Hi Guys,

I was 1st a client of HCM in 1988. Such a ripoff, too long to even go into. One of the girls left and started her own shop in 1996, and I have been with her ever since.

I wear the full poly perimeter with the mono middle. Very durable and works for my hairstyle brushed forward. I go in every 5-6 weeks to get poly-fuse re-attached and those visits are $70 including color if needed.

New Systems from her are almost $800 including tax. Hair added is now $165.

I would get a strong 5 months out of a system before it needed hair added. Then another 5 months with the hair added. I have no problem paying her price for the wear time I used to get.

The last two systems had major bald spots in 3 months, just after the 3 month warranty. I mean unwearable bald spots, not thinning all over.

My newest system was put on Sept 10th, 2018 and was unwearable by Christmas. Again, this is the most durable system available and I'm very experienced with home care.

I don't know what to do. I think she is getting these new systems from Indonesia, if I'm not mistaken. She changed suppliers and the quality went down. The hair now sheds beyond what is reasonable from my 30 years experience.

Do you think I should get my own systems elsewhere and just have her service them? There is a minefield of low cost systems out there, some 1/3 of what I'm paying. Keep in mind I get the full poly perimeter and the mono middle, no part, real hair.

Any advice from other experienced guys here would be appreciated. Thanks