KSL Glasgow - Court Action

[Burn KSL]

Hi there,

I am in the middle of building a case against KLS in Glasgow and would like it if all the unhappy customers could reply.

Give me your thoughts on court, lets share ideas and put them to a stop. I had enough and feel it is now time to fight them. We need to work together and we will succeed if we put our minds to it. Our solicitor is sure we have a strong case but we need others to help so please reply if you can.

[Cowboy Hair Clinic]

Count me in, replied to other thread but might as well reply here too!

[David666]

agreed, I'm in all the way, whatever it takes.

[Winston]

Please keep this topic on one thread and take the time to read our Forum Posting Rules & Terms of Service under Physician Complaints. Please keep all commentary to the facts of your particular cases.

Thank you for your understanding in this matter.

[arniegold]

Hi,

Yes I would be really interested in moving forward and trying to get something back. I am really angry at how I have been treated by KSL. Two transplants down the line and I am still filling my hair up with concealer. My hair looks ridiculous. Have a feeling of real disappointment as obviously I had convinced myself at this point in time I would have a full head of hair. The reality is that it is worse looking and I am now having to try and pursue these guys through court.

Where do we go from here then? As I said in previous thread I am only at month seven of my second transplant. This was done for free by KSL due the disgraceful "results" I got first time around. I know the industry line is you can't establish full results until month 12 but, as with first procedure, there has been zero growth so I know this "correction" procedure is going the same way as my original.

My next step is to phone my consultant who I have always dealt with and hear what he has to say. I know it's going to be the same as the last time, "the results will come, just need to be patient, wait till 12 months etc etc"

I also have a couple of concerns regarding taking case to court. One of them being that I was so disgusted with my first transplant result I stopped paying the finance company and defaulted on my loan. Out of a matter of principle there was no way I was paying £300 a month for that. It made my blood boil every time I seen the DD coming out of my bank. Not only have they ruined my hair they have ruined my credit file lol. The point is I don't know how that would stand in court if I have, strictly speaking, not paid for my procedure. Another problem I have is that I did not tell anyone apart from my parents and business partner about me having the work done on my hair. If I go to court with an action then it will be public record.

Have any of you guys managed to have any of your KSL disaster fixed elsewhere locally? I have heard DHI and Glasgow Clinic are pretty good. Is it worth me going to see one of these companies for a consultation and get a proper evaluation of the damage KSL have done to me and to see if it can be corrected? As I said in previous thread I have came to terms with the fact that I will need to get this sorted as I am nowhere near having a full head of hair as promised. I am looking in a mirror as I type this post in my office and my hair is a joke. I cannot even work it in to any sort of style. They have left me with a big thick bushy fringe and a thinning top with lots of scalp visible. My fringe is all wavy at the front and the middle of my head is filled with concealer. To know I should be sitting with a full head of hair right now if it wasn't for these guys really depresses me. I feel like I have lost a period of my life as I am paranoid to go out to clubs and I don't want to get into relationships etc because of this. Then I have the thought that I need to go through the procedure all over again and having to wait, take time of work, cost etc is soul destroying.

I did notice last year that KSL had many bad reviews on their Facebook page. I was keeping an eye on that and funnily enough it disappeared then reappeared with good reviews. Exact same thing happened with their google reviews, although a fairly recent one star review has been left. I often think how the hell can they get away with this without the press getting involved, people documenting their stories on Facebook or Twitter etc and then I think of the fact that I wouldn't be brave enough to come forward publicly and do it so I suppose that answers my question on how they can get away with it.

[David666]

arniegold, what you shouldn't do is just sit back and accept it, I realise it is an embarrassing subject but KSL hair cannot under any circumstances be allowed to get away with this, I would contact the finance company and explain to them why you have stopped paying them, their may be some clause in the terms and condition that KSL hair have to live up too also, which might offer you a way out of paying, next I wouldn't bother phoning them, firstly because its a waste of time, they don't return calls and secondly it isn't accountable, use email with receive and read receipts, in your emails mention the supply of goods and services act 1982, in particular part 2 section 13, which states a service must be conducted with reasonable skill and care, and your intent, not that KSL hair will respond, but it lays a foundation for legal action having followed the correct escalation, I would also encourage you to leave reviews around the internet, google for a start and also various cosmetic clinic review sites their is, take photos and post them too, and only post facts and be 100% honest, not that you would need to lie in the slightest. for legal action it depends on what side of the border you are on, as you will need a solicitor in Scotland, finally take everything they say with a pinch of salt they are salesmen that's all and do not let them scare you with legal threats either the CEO is a complete coward of the highest order.

[marcus1]

Hi,

Yes I would be really interested in moving forward and trying to get something back. I am really angry at how I have been treated by KSL. Two transplants down the line and I am still filling my hair up with concealer. My hair looks ridiculous. Have a feeling of real disappointment as obviously I had convinced myself at this point in time I would have a full head of hair. The reality is that it is worse looking and I am now having to try and pursue these guys through court.

Where do we go from here then? As I said in previous thread I am only at month seven of my second transplant. This was done for free by KSL due the disgraceful "results" I got first time around. I know the industry line is you can't establish full results until month 12 but, as with first procedure, there has been zero growth so I know this "correction" procedure is going the same way as my original.

My next step is to phone my consultant who I have always dealt with and hear what he has to say. I know it's going to be the same as the last time, "the results will come, just need to be patient, wait till 12 months etc etc"

I also have a couple of concerns regarding taking case to court. One of them being that I was so disgusted with my first transplant result I stopped paying the finance company and defaulted on my loan. Out of a matter of principle there was no way I was paying £300 a month for that. It made my blood boil every time I seen the DD coming out of my bank. Not only have they ruined my hair they have ruined my credit file lol. The point is I don't know how that would stand in court if I have, strictly speaking, not paid for my procedure. Another problem I have is that I did not tell anyone apart from my parents and business partner about me having the work done on my hair. If I go to court with an action then it will be public record.

Have any of you guys managed to have any of your KSL disaster fixed elsewhere locally? I have heard DHI and Glasgow Clinic are pretty good. Is it worth me going to see one of these companies for a consultation and get a proper evaluation of the damage KSL have done to me and to see if it can be corrected? As I said in previous thread I have came to terms with the fact that I will need to get this sorted as I am nowhere near having a full head of hair as promised. I am looking in a mirror as I type this post in my office and my hair is a joke. I cannot even work it in to any sort of style. They have left me with a big thick bushy fringe and a thinning top with lots of scalp visible. My fringe is all wavy at the front and the middle of my head is filled with concealer. To know I should be sitting with a full head of hair right now if it wasn't for these guys really depresses me. I feel like I have lost a period of my life as I am paranoid to go out to clubs and I don't want to get into relationships etc because of this. Then I have the thought that I need to go through the procedure all over again and having to wait, take time of work, cost etc is soul destroying.

I did notice last year that KSL had many bad reviews on their Facebook page. I was keeping an eye on that and funnily enough it disappeared then reappeared with good reviews. Exact same thing happened with their google reviews, although a fairly recent one star review has been left. I often think how the hell can they get away with this without the press getting involved, people documenting their stories on Facebook or Twitter etc and then I think of the fact that I wouldn't be brave enough to come forward publicly and do it so I suppose that answers my question on how they can get away with it.

:


arniegold, sorry to hear about your dilemma with ksl, I had a transplant in Glasgow clinic around 2 and a half months ago and although still early doors, I think the early signs are looking very promising. I am not expecting any sort of real change till around the 4th or 5th months and even then this is still early for a transplant. after years of deliberation over where to go for my transplant (UK and overseas) i have heard horror stories about ksl from all over, and a lot of companies getting repair work after failed attempts at ksl. that being said I've also know a couple of lads who have been to ksl and have had good results, but it seems the bad far outweighs the good. good luck no matter what road you go down

[Dereklemon]

Hi there. I’m in the middle of dealing with KSL Hair about my hair transplant. Really unhappy about my results after 12 months. Been told I can have a second procedure done. I don’t want to get this and would like to cancel it because why would you get another one done from KSL Hair when they haven’t done the first one right. Looking for some advice regarding this. I have taken the Financial package with them and was thinking about stopping the payments but I’m not sure if this is the right thing to do.
I called KSL Hair yesterday 27/10/17 to find out if I could come to an agreement with them over cost. Ie stopping the payment after paying almost 1700 pounds. In which his reply was “we cannot stop the agreement because it’s been put over to shawbrooks credit lenders”
Would love some help regarding this.

[Burn KSL]

Hi Dereklemon, you can only do what you feel is right and what is to your benefit.

Could you please contact us on; clearlynotthebest@gmx.com and we can help you further.

[fundeer]

Hi Dereklemon, i am in the same boat as you, i dont wish to have another HT, just want my direct debit stopped. i have already paid over £3500. Has anyone ever got there money back???