My Hair Transplant Hell - where do I go from here?

[suarez]

be aware that U.K. liable law favors the person who believes they are being defamed.

Payday , your advice is good and sincere , but there are other considerations to this case that we are not yet aware of , mainly what the contract terms and condition are , who the contract was with , and what evidence has been recorded by Alan ? If the surgeon has only verbally admitted a poor result for example , then that on its own may be a major factor in Alans decision going forward .

The Defamation Act was reformed in the UK in 2013 , one of the key reforms being that it ' introduces a defence of "responsible publication on matters of public interest'. I've not looked into any case law in this respect , but I'm sure it will be about .

In any instance , I'd agree that for the timebeing that the surgery / clinic should remain anonymous .

There are plenty of legal firms in the UK specialising in medical negligence , offering a free consultation , and operating on a ' no win no fee ' basis if they feel the case has a fair chance of sucess .

The surgeon in question would be an idiot to even consider the legal route of defamation , but on his form to date it wouldn't exactly suprise me .

[Alan1980]

Hello all, thank you for all your replies and advice, I am sorry I have not been on to respond but I am recovering from the flu, I have never had the flu so bad before, I was in bed for a week, but I am feeling slightly better now.

Alan.

[Alan1980]

All he would have to say is "very disappointed with final results" or something along those lines, again.. With clear pics and timelines, name the doc and clinic... Job done. For me, if I was looking for a fue surgeon, that would definately make me think twice about using them, no matter how many good results the surgeon/clinic might have, that would be the most subtle way of letting people know, without any comeback from surgeon etc. If Alan can tell his story without any danger of being sued for libel, which I definately think he can do, then even better... It all depends how things are worded.
It sounds like Alan had been through such
Alot, I can't imagine it... As I said earlier, I'm a month post op, it's bad enough dealing with hairloss, then when you think your actually doing something about it and then end up with a bad result.. The emotional rollercoaster must be massive, imo I don't think it would be easy to sue the surgeon, as with all surgeries.. There is a risk that something can go wrong, to prove to a court that it was the surgeons fault I think would be very difficult, even though from hearing Alan's story there are lots of red flags about his surgery and the way it was conducted, it also sounds like the level of professionalism from the surgeon and team was very poor indeed. At no point should Alan have been in the pain he was in, that must say something in itself!
Everyone's different... But personally I'd want to tell everyone my story (within reason) and name the clinic/surgeon... And maybe save some other potential patients the same bad experience in the future.

Hello Matty, yes I am very disappointed with my results, and the pain I had to go through. I have actually been advised by the surgeon that I could sue if I wanted, because it obviously does not come out of his pocket but a refund does. When he said this to me I was quite shocked, its not often you get someone welcoming the idea of being sued. As I mentioned before that would mean a long battle with lawyers, insurance companies and courts which I am not really up to. It's after I said I just wanted my money back he agreed to contact the clinic and arrange a refund.

Thank you for reply Matty, yours and everyone else's support has been amazing through out this thread.

Alan.

[Alan1980]

I don't see how publicly revealing the surgeon's name would be defamation if everything you're saying can be backed up - it's no different than any other review (as seen here/other sites or even something like Yelp). It could at least prevent him from working with the clinic again.

I would also make the clinic's name known since the woman was clearly shady and was trying to squeeze every last dollar out of you.

Hello Hemp, I think my story is like a detailed review of everything that happened to me during my FUE procedure.
The clinic manager even recommended extra 2000 grafts on top of what the surgeon originally estimated that my donor area could provide. Some forum members have even mentioned maybe I should not of even been a FUE candidate with my donor area density.

Alan

[Alan1980]

Yes. Post ALL the information, usually that's all people need to see. If the outcome was bad, that will be evident with simply a few pictures. If you want to disclose personal emotions and such, just preface it with "I feel" to state it more as an opinion. If you say "I feel like they acted unprofessional" it becomes an opinion about the procedure rather you stating it as fact and I believe there is nothing wrong with that.

Hello James, I have been very tempted to express my personal emotions to the full at times, but I know it would not be in my favour to do so. I think my counselling over the last 16 months can show how I have been affected emotionally.

As you have mentioned before James just telling the facts is good enough, without giving a emotional personal opinion of the events of my HT procedure.

As of this moment I am receiving guidance from some of the best and most experienced in the HT industry, which of course helps a lot and makes makes me feel there is still hope to resolve things in a peaceful way.

Alan.

[Alan1980]

Payday , your advice is good and sincere , but there are other considerations to this case that we are not yet aware of , mainly what the contract terms and condition are , who the contract was with , and what evidence has been recorded by Alan ? If the surgeon has only verbally admitted a poor result for example , then that on its own may be a major factor in Alans decision going forward .

The Defamation Act was reformed in the UK in 2013 , one of the key reforms being that it ' introduces a defence of "responsible publication on matters of public interest'. I've not looked into any case law in this respect , but I'm sure it will be about .

In any instance , I'd agree that for the timebeing that the surgery / clinic should remain anonymous .

There are plenty of legal firms in the UK specialising in medical negligence , offering a free consultation , and operating on a ' no win no fee ' basis if they feel the case has a fair chance of sucess .

The surgeon in question would be an idiot to even consider the legal route of defamation , but on his form to date it wouldn't exactly suprise me .

Hello Suarez I am sorry for he late reply, after doing some research and taking some legal advice, there is nothing stopping me just naming the clinic and surgeon. Your right I was also informed by the solicitor I took legal advice from that the law had changed concerning The Deformation Of Character act, which better protects some like myself in my situation, like publishing the results of my HT failure, which may benefit the public as in stopping other people from having to go through what I have.

Thank on for your research Suarez and support, I will keep everyone updated, I am in the process of new hi resolution pictures and sending them to Joe who has very kindly offered me guidance through all of this. I will update my thread with the new pictures as soon as I can.

Alan.

[Alan1980]

Today I spoke to the clinic manager who today was very polite and told me she is getting the surgeon to contact me this week to sort everything out, as he has been away over the Christmas period.
All I can do now is hope and wait to see what happens.

Alan.

[jamesst11]

Today I spoke to the clinic manager who today was very polite and told me she is getting the surgeon to contact me this week to sort everything out, as he has been away over the Christmas period.
All I can do now is hope and wait to see what happens.

Alan.

They are always very polite when they are fearful of a lawsuit or of being exposed on forums like this. They ALREADY know you're talking about them, believe it or not. As soon as you start to expose their work, they will have some dousch in a suit, that know's nothing about what you're going through, call you and offer you all sorts of crap. He/she will be very well spoken, charming and kind and try to sympathize with you on your situation. The first thing they will offer is repair work, because it costs them nothing. They will most likely butcher you more. The second thing they will offer is your total money back, in return for your complete silence. This has happened a thousand times and it has happened to me. When they asked me to sign a waiver to refund my money, in the amount of about $4,000... I told them I would be willing to sign for double that (just for shits and giggles). That they needed to reimburse me for all the dermatologist visits, all the products I had to buy to remedy the problem, and for all the therapy costs for disfiguring me. DON'T AGREE TO ONE G*DDAMN THING!!! MONEY in this life, is meaningless in comparison to the value of exposing these people, and potentially all the other people you can save from such a nightmare. Just try to think rationally. I know for fact, I have literally prevented 5-6 people from being butchered by my same surgeon. I suspect the number is much greater than that. If you google her name, every other site that comes up is my story. IF they TRULY took advantage of you, which is what it sounds like... IF they KNEW this operation was a bad idea from the start

[jamesst11]

They are always very polite when they are fearful of a lawsuit or of being exposed on forums like this. They ALREADY know you're talking about them, believe it or not. As soon as you start to expose their work, they will have some dousch in a suit, that know's nothing about what you're going through, call you and offer you all sorts of crap. He/she will be very well spoken, charming and kind and try to sympathize with you on your situation. The first thing they will offer is repair work, because it costs them nothing. They will most likely butcher you more. The second thing they will offer is your total money back, in return for your complete silence. This has happened a thousand times and it has happened to me. When they asked me to sign a waiver to refund my money, in the amount of about $4,000... I told them I would be willing to sign for double that (just for shits and giggles). That they needed to reimburse me for all the dermatologist visits, all the products I had to buy to remedy the problem, and for all the therapy costs for disfiguring me. DON'T AGREE TO ONE G*DDAMN THING!!! MONEY in this life, is meaningless in comparison to the value of exposing these people, and potentially all the other people you can save from such a nightmare. Just try to think rationally. I know for fact, I have literally prevented 5-6 people from being butchered by my same surgeon. I suspect the number is much greater than that. If you google her name, every other site that comes up is my story. IF they TRULY took advantage of you, which is what it sounds like... IF they KNEW this operation was a bad idea from the start

AND they went ahead with it anyway, then it is simple fact that they are unethical human beings. HT's are not joke, they can destroy lives. They need to be held accountable.

[Alan1980]

AND they went ahead with it anyway, then it is simple fact that they are unethical human beings. HT's are not joke, they can destroy lives. They need to be held accountable.

Hello James I am in a bit of a dilemma, I completely understand everything you are saying and you are right money is not everything and it certainly can not make up for a ruined life, specially when compared to someone's life being affected for the worse from a failed HT or a HT that has gone seriously wrong. If it was my own money then I think my conscious would be a lot clearer and I would not care so much about a refund and just name my surgeon and clinic, but as it was my dad's own savings that paid for my HT it is a lot less clear cut what is the right thing to do. His wish was for me to get his money back and he wanted me to fight for what was right.

I think you were put in a considerably worse position than myself James, as you pretty much started out with nearly a full head of hair, where I was already suffering from advanced hair loss, what happened to you was unethical to the extreme.

I am getting the best possible guidance and help from Joe Tillman as you may know by now, and I am doing things step by step.

Thanks for your support and help James, I know how hard it is to come to terms with what you went through to. I also have my bad days and I often think if only I could turn back time.

Alan.