My Hair Transplant Hell - where do I go from here?

[Alan1980]

Payday , your advice is good and sincere , but there are other considerations to this case that we are not yet aware of , mainly what the contract terms and condition are , who the contract was with , and what evidence has been recorded by Alan ? If the surgeon has only verbally admitted a poor result for example , then that on its own may be a major factor in Alans decision going forward .

The Defamation Act was reformed in the UK in 2013 , one of the key reforms being that it ' introduces a defence of "responsible publication on matters of public interest'. I've not looked into any case law in this respect , but I'm sure it will be about .

In any instance , I'd agree that for the timebeing that the surgery / clinic should remain anonymous .

There are plenty of legal firms in the UK specialising in medical negligence , offering a free consultation , and operating on a ' no win no fee ' basis if they feel the case has a fair chance of sucess .

The surgeon in question would be an idiot to even consider the legal route of defamation , but on his form to date it wouldn't exactly suprise me .

Hello Suarez I am sorry for he late reply, after doing some research and taking some legal advice, there is nothing stopping me just naming the clinic and surgeon. Your right I was also informed by the solicitor I took legal advice from that the law had changed concerning The Deformation Of Character act, which better protects some like myself in my situation, like publishing the results of my HT failure, which may benefit the public as in stopping other people from having to go through what I have.

Thank on for your research Suarez and support, I will keep everyone updated, I am in the process of new hi resolution pictures and sending them to Joe who has very kindly offered me guidance through all of this. I will update my thread with the new pictures as soon as I can.

Alan.

[Alan1980]

Today I spoke to the clinic manager who today was very polite and told me she is getting the surgeon to contact me this week to sort everything out, as he has been away over the Christmas period.
All I can do now is hope and wait to see what happens.

Alan.

[jamesst11]

Today I spoke to the clinic manager who today was very polite and told me she is getting the surgeon to contact me this week to sort everything out, as he has been away over the Christmas period.
All I can do now is hope and wait to see what happens.

Alan.

They are always very polite when they are fearful of a lawsuit or of being exposed on forums like this. They ALREADY know you're talking about them, believe it or not. As soon as you start to expose their work, they will have some dousch in a suit, that know's nothing about what you're going through, call you and offer you all sorts of crap. He/she will be very well spoken, charming and kind and try to sympathize with you on your situation. The first thing they will offer is repair work, because it costs them nothing. They will most likely butcher you more. The second thing they will offer is your total money back, in return for your complete silence. This has happened a thousand times and it has happened to me. When they asked me to sign a waiver to refund my money, in the amount of about $4,000... I told them I would be willing to sign for double that (just for shits and giggles). That they needed to reimburse me for all the dermatologist visits, all the products I had to buy to remedy the problem, and for all the therapy costs for disfiguring me. DON'T AGREE TO ONE G*DDAMN THING!!! MONEY in this life, is meaningless in comparison to the value of exposing these people, and potentially all the other people you can save from such a nightmare. Just try to think rationally. I know for fact, I have literally prevented 5-6 people from being butchered by my same surgeon. I suspect the number is much greater than that. If you google her name, every other site that comes up is my story. IF they TRULY took advantage of you, which is what it sounds like... IF they KNEW this operation was a bad idea from the start

[jamesst11]

They are always very polite when they are fearful of a lawsuit or of being exposed on forums like this. They ALREADY know you're talking about them, believe it or not. As soon as you start to expose their work, they will have some dousch in a suit, that know's nothing about what you're going through, call you and offer you all sorts of crap. He/she will be very well spoken, charming and kind and try to sympathize with you on your situation. The first thing they will offer is repair work, because it costs them nothing. They will most likely butcher you more. The second thing they will offer is your total money back, in return for your complete silence. This has happened a thousand times and it has happened to me. When they asked me to sign a waiver to refund my money, in the amount of about $4,000... I told them I would be willing to sign for double that (just for shits and giggles). That they needed to reimburse me for all the dermatologist visits, all the products I had to buy to remedy the problem, and for all the therapy costs for disfiguring me. DON'T AGREE TO ONE G*DDAMN THING!!! MONEY in this life, is meaningless in comparison to the value of exposing these people, and potentially all the other people you can save from such a nightmare. Just try to think rationally. I know for fact, I have literally prevented 5-6 people from being butchered by my same surgeon. I suspect the number is much greater than that. If you google her name, every other site that comes up is my story. IF they TRULY took advantage of you, which is what it sounds like... IF they KNEW this operation was a bad idea from the start

AND they went ahead with it anyway, then it is simple fact that they are unethical human beings. HT's are not joke, they can destroy lives. They need to be held accountable.

[Alan1980]

AND they went ahead with it anyway, then it is simple fact that they are unethical human beings. HT's are not joke, they can destroy lives. They need to be held accountable.

Hello James I am in a bit of a dilemma, I completely understand everything you are saying and you are right money is not everything and it certainly can not make up for a ruined life, specially when compared to someone's life being affected for the worse from a failed HT or a HT that has gone seriously wrong. If it was my own money then I think my conscious would be a lot clearer and I would not care so much about a refund and just name my surgeon and clinic, but as it was my dad's own savings that paid for my HT it is a lot less clear cut what is the right thing to do. His wish was for me to get his money back and he wanted me to fight for what was right.

I think you were put in a considerably worse position than myself James, as you pretty much started out with nearly a full head of hair, where I was already suffering from advanced hair loss, what happened to you was unethical to the extreme.

I am getting the best possible guidance and help from Joe Tillman as you may know by now, and I am doing things step by step.

Thanks for your support and help James, I know how hard it is to come to terms with what you went through to. I also have my bad days and I often think if only I could turn back time.

Alan.

[Alan1980]

Update :
Today I had another phone call from the clinic manager, she told me she had contacted my surgeon who she said had been advised to not contact me at all, when I asked why she said it was because I had asked for a large and unethical amount of money as settlement for my HT. I was very confused because I have never asked for a large sum of money, only the money back which I paid for my HT. Everyone who has followed my story knows that I have only ever asked for a refund for my failed HT. When I told the clinic manager this she was also very confused to why my surgeon would of come to this conclusion and said she would relay this new information to him.

I can't imagine my surgeon would of forgotten already our last conversation when he agreed to a refund and said he would contact the clinic to arrange my refund, or maybe he has me confused with someone else.
I wouldn't like to think that my surgeon wants me to go through all the stress of going to court over my refund.

But if this is true then it is truly unbelievable. I am waiting to see what happens this week when the clinic manager contacts him again. This really is so stressful, it feels like they are playing games with me.

I will post another update later this week.

Alan.

[jamesst11]

Update :
Today I had another phone call from the clinic manager, she told me she had contacted my surgeon who she said had been advised to not contact me at all, when I asked why she said it was because I had asked for a large and unethical amount of money as settlement for my HT. I was very confused because I have never asked for a large sum of money, only the money back which I paid for my HT. Everyone who has followed my story knows that I have only ever asked for a refund for my failed HT. When I told the clinic manager this she was also very confused to why my surgeon would of come to this conclusion and said she would relay this new information to him.

I can't imagine my surgeon would of forgotten already our last conversation when he agreed to a refund and said he would contact the clinic to arrange my refund, or maybe he has me confused with someone else.
I wouldn't like to think that my surgeon wants me to go through all the stress of going to court over my refund.

But if this is true then it is truly unbelievable. I am waiting to see what happens this week when the clinic manager contacts him again. This really is so stressful, it feels like they are playing games with me.

I will post another update later this week.

Alan.

oh man... this sounds WAY TOO FAMILIAR

[jamesst11]

Update :
Today I had another phone call from the clinic manager, she told me she had contacted my surgeon who she said had been advised to not contact me at all, when I asked why she said it was because I had asked for a large and unethical amount of money as settlement for my HT. I was very confused because I have never asked for a large sum of money, only the money back which I paid for my HT. Everyone who has followed my story knows that I have only ever asked for a refund for my failed HT. When I told the clinic manager this she was also very confused to why my surgeon would of come to this conclusion and said she would relay this new information to him.

I can't imagine my surgeon would of forgotten already our last conversation when he agreed to a refund and said he would contact the clinic to arrange my refund, or maybe he has me confused with someone else.
I wouldn't like to think that my surgeon wants me to go through all the stress of going to court over my refund.

But if this is true then it is truly unbelievable. I am waiting to see what happens this week when the clinic manager contacts him again. This really is so stressful, it feels like they are playing games with me.

I will post another update later this week.

Alan.

Dude,
they are playing games with you. From the very start and from here on out, they are looking at this in terms of law suits and cash. This is how a great portion of this industry works. This is how most industries work. I don't know ALL the details of your case, however, it sounds strikingly similar to my own and the many other people I have conversed with that have been through this. In these cases, the intentions were never surrounding the patients well being. I cannot give you any legal advice. I can tell you, once again, that IF they lured you in with certain promises and neglected to tell you ALL the potential outcomes and complications that come along with such an intricate surgery, then they are by definition unethical in practice. IF this clinic has been unethical to you, then they will be unethical to the next 20 year old who walks in there and doesn't know the first thing about HT surgery. The poor bastard will come in thinking he is going to regain confidence and after they butcher him, he might just spend his 20's living in constant anxiety, fear and depression. I am so passionate about this, because it happened to me and I have read absolute HORROR stories about it happening to other, GOOD people. It's sick. It's evil, and because they are so lawyered up they think they are untouchable. ONCE AGAIN - This paragraph is riddled with the word, "IF" because I do not know you're full case, only you do... The end point being IF they treated you unethically - you have a RESPONSIBILITY to tell the world. In doing so, you never have to reveal your real name or identity, just your story and pics.

[DAVE52]

I can't imagine my surgeon would of forgotten already our last conversation when he agreed to a refund and said he would contact the clinic to arrange my refund, or maybe he has me confused with someone else.
I wouldn't like to think that my surgeon wants me to go through all the stress of going to court over my refund.

But if this is true then it is truly unbelievable. I am waiting to see what happens this week when the clinic manager contacts him again. This really is so stressful, it feels like they are playing games with me.

I will post another update later this week.

Alan.

They are hoping you will just go away

[Alan1980]

Hello to all fellow TBT members, first of all I would like to apologise for the lack of updates on my on going situation and battle with my HT surgeon to get justice and a refund for my failed HT. The last 3 to 4 week had got very intense,
with my surgeon and the clinic. I had been in contact with the clinic several times and each time I had been given different answers concnering my hopes for a full refund. I had been accused by my surgeon for asking for
an unethical amount of money for settlement for my failed HT which was completely untrue, which is evident when reading through my story and this thread that all I wanted was a refund.

There was a period of about 4 weeks where the Clinic seemed to be giving me the run around, and in the end it all got a bit to much for me. I have suffered from depression and anxiety in the past after my HT and it seemed my past was coming back to haunt me again.
After going to see my counsellor, she suggested I should try and get away and visit some family or friends and forget about everything for a few weeks, so I went to stay with my cousins in Wales. The break away helped me a great deal and helped to clear my mind.
The clinic and my surgeon are well aware that I suffer from anxiety and depression after my HT, and I think they may of been hoping this might happen to me, that it might get to much for me and like Dave52 said a few posts back, they are hoping I will just go away.
Well I have got news for them, I am not going away, I will be around to fight until I get what I think is right or the very least my money back for what they have put me through.

The latest news I have is a phone call from the clinic manager just before I went away, they told me the surgeon is back in the surgeory on March 5th and they would get back to me then. So that is my deadline the 5th of March.
Thank you everybody that has supported me through out my ordeal and I promise to keep everybody updated not matter what the outcome.

Alan.

[suarez]

Well I have got news for them, I am not going away, I will be around to fight until I get what I think is right or the very least my money back for what they have put me through.

Alan.

Good for you Alan .

They are playing games so you just need to play along .

Are you still receiving legal advice ? Quick question for you - Is your contract with the clinic or the surgeon ?

[Alan1980]

Good for you Alan .

They are playing games so you just need to play along .

Are you still receiving legal advice ? Quick question for you - Is your contract with the clinic or the surgeon ?

Hello Suarez, my contract seems to be with my surgeon, but at the same time the clinic does advertise FUE hair transplants on thier website as a speciality they do, and says results 100% guranteed.

I have taken legal advice, and the London based solicitor firm I talked to said they were familiar with my surgeon when I mentioned his name, what this means I don't know, of course they could not talk about any other cases if they were in any way connected.

We are all waiting until the 5th of March to see what happens.

Alan.

[madhuri]

FUE treatment has very low success rate and it depends hugely on how your body adopts to it. But my experience with hair transplant or treatment services has not been so great.

I too was 24 when I started losing my hair. I am more worried about the density of my hair :/

[Mattyp1]

Hi Alan, how did you get on in the end with everything?
Hope you are well anyway