• 02-11-2020 06:14 AM
    Spex
    Due to the unprecedented demand for GroMD the UK supply ran out of stock sooner than expected. Therefore orders made in the last few weeks have come direct from the US so there will unfortunately be some tax to pay but rest assured the UK stock and dispatch will be up and running next week. Email sales@gro.md if you have had additional import tax and they will look to help as despite no ones fault GroMd only want their customers happy.

    What was the cost of import tax out of interest ?

    Regatrds
    Spex
  • 02-11-2020 06:54 AM
    HairCut100
    Hi,

    I’ll update if I get charged again this time but previously it was £28.11.

    Quite a bit on top of purchase and shipping costs.

    J
  • 02-11-2020 07:14 AM
    Spex
    Good old HMRC....
  • 02-20-2020 09:34 AM
    HairCut100
    Hi,

    Unfortunately as I suspected I have a customs charge again for this order.
    This time for £28.13.

    Per your recommendation I have just mailed the sales address you mentioned above.

    Cheers,

    J
  • 02-20-2020 09:53 AM
    Spex
    Sorry to hear man. Bloody customs.
    Obviously not GroMd’s fault however email me direct at support@spexhair.com and allow me to do my best to help!

    Best
    Spex
  • 05-28-2020 10:50 AM
    dst
    Has anyone experienced delays with orders? I made an order on 19.04.2020 and still have not received it (the first order was relatively quick). There were some delays though...

    I contacted support a few days later and they responded the following day and changed the status from "Pending" to "Processing", it would ship in a few days.

    I contacted support again twice in mid-May. I didn't receive a response but the status changed from "Processing" to "Complete".
  • 05-29-2020 04:14 PM
    alik4n
    Quote:

    Originally Posted by HairGuru View Post
    Hi guys I received my shampoo about 2 weeks ago and I am going to update this thread on my verdict. I will take pictures of every shampoo I use, but I have to admit so far I really love this shampoo. My scalp feels clean and my hair already feels thick in texture, as for results this is too soon. I will keep this thread updated, but so far I love the shampoo.

    Are you still using the shampoo? What were your results?
  • 05-31-2020 01:07 AM
    HairGuru
    I like the shampoo I do not use it everyday as I use other shampoo I rotate.

    Regenepure DR
    Revita
    Lipogaine BIG3
    Paul Mitchell Tea Tree
    GroMD
    ETC

    I like the shampoo and lately my hair does seem thicker and great.

    So happy to use this as part of my regime, smells great and lather is awesome.
  • 06-01-2020 11:43 PM
    Spex
    Glad to hear you are enjoying the shampoo mate.The feedback i'm getting from others now who have been consistently using it for several months is very positive.
    Regards
    Spex
    https://spexhair.com
  • 06-02-2020 01:14 PM
    HairGuru
    Thanks I like it a lot, plus I been juicing twice per day and eating clean.

    My hair has got thicker since changing my diet and adding this shampoo.

    I am also going to add collagen powder and aloe Vera to my diet.

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