• 10-13-2017 10:58 AM
    David666
    burn ksl, not sure on the best way to get everyone on to some sort of chat group, but if you post an old email we could all email you, maybe that would be a start. also anyone savvy on twitter and Facebook to make some pages? I am not too clued up on twitter to be honest, but I think that's the best platform to use as KSL only uses that now.
  • 10-13-2017 06:24 PM
    Simon KSL
    Good Evening Gentleman, while you are all very comfortable hiding behind your avatars and fake names. How can we deal and respond to you if your not willing to tell us who you are? You certainly do not have any issues naming myself or the members of staff. Would you feel as comfortable if we named you? And just so we are clear KSL Hair has always stood by what it has promised regardless of what you are saying. And yes I Do agree with David that email is the best form of evidence and it can quickly be shown how we have responded to any and all customer concerns. The simple way to resolve any of your issues is to come in and speak to our staff. That doesn’t cost any legal fees for you and I’m sure you will be happy with your out come. However unpaid finance is unfortunately out of our hands and rests firmly with the bank and unfortunately will effect your future attempts to obtain credit. Please call us on 08000234050 or 01412486603 or *07867 339033‬ or email at info@kslhair.co.uk
  • 10-13-2017 09:22 PM
    mrclean
    Quote:

    Originally Posted by Simon KSL View Post
    Good Evening Gentleman, while you are all very comfortable hiding behind your avatars and fake names. How can we deal and respond to you if your not willing to tell us who you are? You certainly do not have any issues naming myself or the members of staff. Would you feel as comfortable if we named you? And just so we are clear KSL Hair has always stood by what it has promised regardless of what you are saying. And yes I Do agree with David that email is the best form of evidence and it can quickly be shown how we have responded to any and all customer concerns. The simple way to resolve any of your issues is to come in and speak to our staff. That doesn’t cost any legal fees for you and I’m sure you will be happy with your out come. However unpaid finance is unfortunately out of our hands and rests firmly with the bank and unfortunately will effect your future attempts to obtain credit. Please call us on 08000234050 or 01412486603 or *07867 339033‬ or email at info@kslhair.co.uk

    So you want everyone to post their real names? Just by your response I can tell your company sucks.
  • 10-13-2017 11:15 PM
    Simon KSL
    Hi Mr Clean, I don’t think a level playing field is no to much to ask. Do you? Comments and complaints made on any forum is easy to do if you hide behind a fake name. but when the accused responds how is that negative? and all we want to know is who is it? So then we can start working on a plan to resolve the issue.
  • 10-13-2017 11:26 PM
    Simon KSL
    David666, Burn KSL, Cowboy Hair Clinic and Arnie Gold might be the names they where born with but I don’t recognise these names as clients of KSL Hair. So that’s why I ask them to contact us to verify each client name on 08000234050 or 01412486603 or *07867 339033‬. If they prefer to email then info@kslhair.co.uk
    Do you think I’m unreasonable now MrClean?

    Also let’s remember one thing. It was these gentlemen who chose a public forum to discuss this not us

    Thank you for your comments
  • 10-13-2017 11:45 PM
    Simon KSL
  • 10-13-2017 11:46 PM
    Simon KSL
  • 10-13-2017 11:47 PM
    Simon KSL
  • 10-13-2017 11:48 PM
    Simon KSL
  • 10-13-2017 11:49 PM
    Simon KSL

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