My Hair Transplant Hell - where do I go from here?

[Alan1980]

Hi Alan .

Happy New Year to you and everyone else on the forum .

Very disappointing attitude there from the surgeon - can't comprehend his attitude at all . You've played this the right way all along and are the only one in this sorry tale to come out of this with any credit .Wishing you the very best .

Hello Suarez, I also do not understand my surgeons attitude, for someone who is meant to do hundreds of HT's a year, I am baffled that giving something as simple as a refund for my failed procecure would cause so much stubbornness and ignorance towards me. As I have said many times before Suarez, my surgeon has admitted my HTwas a failure but continues to say it is a mystery, but I now know that there is a number of decisions my surgeon made that could of affected the outcome and success of my HT.

It is good to see your HT went well Suarez and I wish you all the best for the coming months.

Alan.

[25 going on 65]

Holy sh*t I can not believe the horror of this story. Feel very sorry for you man

God this industry is full of selfish immoral shills. HT surgeons have more money than almost any of us here but most are cheap bastards when it comes to refunding someone they mutilated

There are very very few reliable people in this industry & this is the case in many industries unfortunately. Unhappy losers who use $$$ as a crutch & can not bear to give a $10k refund when they already have 50x that much on top of a fat house & expensive cars

Everything about this story reeks of terrible ethics & terrible professionalism. If I acted this way at my job I would be fired & I do not even have people's health/aesthetics in my hands....

[jamesst11]

Just an update to everyone who has taken the time to offer their help and support to me :

So seven days have passed since I gave my surgeon one week to reply to my email and this thread, I have spoken to the clinic who has completely washed their hands of my HT and have said it is down to my surgeon now. The clinic also contacted my surgeon to contact me, this was also one week ago and nothing.

I will take advice from Joe and Spencer before revealing my surgeon and clinic publicly, I know a few forum members have requested I do this.

Thank you and HAPPY NEW YEAR to everyone on these forums, and thanks to TBT for existing and helping people like myself lost in this confusing HT industry.

Alan.

I understand your hesitation on doing so... remember though, that by providing your story you may be saving someone else from the same horrible nightmare. There is absolutely NOTHING wrong with stating the facts. You can simply state your before and after photos along with the complete honest story and how this has impacted your life.

[suarez]

Hi Alan .

Happy New Year to you and everyone else on the forum .

Very disappointing attitude there from the surgeon - can't comprehend his attitude at all . You've played this the right way all along and are the only one in this sorry tale to come out of this with any credit .Wishing you the very best .

[Alan1980]

Just an update to everyone who has taken the time to offer their help and support to me :

So seven days have passed since I gave my surgeon one week to reply to my email and this thread, I have spoken to the clinic who has completely washed their hands of my HT and have said it is down to my surgeon now. The clinic also contacted my surgeon to contact me, this was also one week ago and nothing.

I will take advice from Joe and Spencer before revealing my surgeon and clinic publicly, I know a few forum members have requested I do this.

Thank you and HAPPY NEW YEAR to everyone on these forums, and thanks to TBT for existing and helping people like myself lost in this confusing HT industry.

Alan.

[Alan1980]

It’s unlikely you have any civil recourse. You should take a look at all of the consent forms that you signed prior to have surgery. Here’s the thing. If any agreements you signed have the name of the clinic on them, then it is the clinic who would be liable for any damages, so the excuse that the doctor just rents a room would not fly. If you have that assertion in writing, then you might have a criminal case since you paid in cash and I’m sure you have a receipt. If that document has the name of the clinic and not the doctor then they can not claim that they have no liability based on that assertion. I would take Joe up on his offer and I heard Spencer and Joe discussing your case on last weeks show. It’s not on the TBT site yet, but it was interesting and they both made it as point to say that they will do what they can to help if your story pans out.

Hello PayDay, I have been in contact with Joe and I have registered on his mentor website. I will check all documents to see if the clinic name is on them when I return home, as I am spending Christmas with my cousins for a break. It has been very emotional coming onto TBT and publicly telling my story, but the amazing support I have recieved helps a lot.

Thanks for the advice PayDay and for letting me know the legal ins and outs, it can get very confusing at times.

Alan.

[PayDay]

Hello Joe, thank you for your support and help, sorry for the late reply, I will contact you via your website. Over the the last few days I have had a lot of time to refelct on a lot of things, I realize now I will have to go down the legal route to get a refund, which maybe be a long legal battle, I will just have to take one day at a time.

Thank you again Joe for offering your support.

It’s unlikely you have any civil recourse. You should take a look at all of the consent forms that you signed prior to have surgery. Here’s the thing. If any agreements you signed have the name of the clinic on them, then it is the clinic who would be liable for any damages, so the excuse that the doctor just rents a room would not fly. If you have that assertion in writing, then you might have a criminal case since you paid in cash and I’m sure you have a receipt. If that document has the name of the clinic and not the doctor then they can not claim that they have no liability based on that assertion. I would take Joe up on his offer and I heard Spencer and Joe discussing your case on last weeks show. It’s not on the TBT site yet, but it was interesting and they both made it as point to say that they will do what they can to help if your story pans out.

[Alan1980]

Hi Alan,

I've read your experience and I can see that you've been through a lot. I understand. Someone mentioned earlier in this thread that you should each out to me to discuss your case so I'm acknowledging that I'm happy to help however I can. I know Spencer Kobren is too (IAHRS). You can reach me at my website shown below.

Hello Joe, thank you for your support and help, sorry for the late reply, I will contact you via your website. Over the the last few days I have had a lot of time to refelct on a lot of things, I realize now I will have to go down the legal route to get a refund, which maybe be a long legal battle, I will just have to take one day at a time.

Thank you again Joe for offering your support.

[JoeTillman]

Yesterday I finally had a call from the clinic manager. We had a discussion which lasted five minutes in which she said the clinic is not held responsible for my Fue transplant and that my surgeon only rents the room out, so he is responsible for my hair transplant and refund. The clinic manager also said she would contact my surgeon to let him know I have been in contact with them, but she warned me against revealing his name as the person responsible for my HT on any forums as it would be character deformation. I asked how she comes to this conclusion as I just told my story and shown my results.

So it seems the clinic has washed it's hands of my HT or does not want associated with it, and is now saying it is all down to my surgeon, because he just rents a room from them. This leaves me slightly more confused about the setup they have for hair transplants.
All I have to do now is wait to see if the surgeon gets back to me.

I would like to say thank you to everyone who has given me their support and advice, and Merry Christmas to everyone, I hope you all had a enjoyable and peaceful Christmas.

Alan.

Hi Alan,

I've read your experience and I can see that you've been through a lot. I understand. Someone mentioned earlier in this thread that you should each out to me to discuss your case so I'm acknowledging that I'm happy to help however I can. I know Spencer Kobren is too (IAHRS). You can reach me at my website shown below.

[Alan1980]

Yesterday I finally had a call from the clinic manager. We had a discussion which lasted five minutes in which she said the clinic is not held responsible for my Fue transplant and that my surgeon only rents the room out, so he is responsible for my hair transplant and refund. The clinic manager also said she would contact my surgeon to let him know I have been in contact with them, but she warned me against revealing his name as the person responsible for my HT on any forums as it would be character deformation. I asked how she comes to this conclusion as I just told my story and shown my results.

So it seems the clinic has washed it's hands of my HT or does not want associated with it, and is now saying it is all down to my surgeon, because he just rents a room from them. This leaves me slightly more confused about the setup they have for hair transplants.
All I have to do now is wait to see if the surgeon gets back to me.

I would like to say thank you to everyone who has given me their support and advice, and Merry Christmas to everyone, I hope you all had a enjoyable and peaceful Christmas.

Alan.

[Alan1980]

Hi Alan, have you got any advice from another ht surgeon or doctor about why it could've failed? Seems strange as well that you've got burning feelings on your scalp, maybe let a dermatologist examine as well, that's if you haven't already... Know it wouldn't make everything ok, but they could maybe help you with the burning issue.
I know the pics aren't the best quality, but it looks like a hair hasn't been placed on your head at all..wonder if the donor was damaged as well if they didn't have the right surgical equipment, and you definately shouldn't have been in pain with your procedure... I'm surprised the surgeon didn't stop the procedure as it isn't the norm to feel the pain you were obviously in, it seems like they shouldn't have carried out the procedure if your donor was sparse in the first place as well, I definately think you've got a lot of grounds for your refund, there's too many red flags! Have you had any luck with clinic/surgeon replying to you yet? Hope you have a good xmas Alan, enjoy it with your family.

Hello Matty Merry Christmas to you to, its been a bit of an emotional day today, I have not ben the best company to be around today, one moment I'm OK then the next I'm feeling down again. I am going to get another opinion from another HT surgeon after Christmas.

I don't know why the surgeon did not stop the procedure when I was in pain or when he realized he had the wrong tools. But I think over my 2 procedures something has happened to affect the out come of my Fue HT, as I have said before my surgeon is well marketed and sees himself the top of his field. The procedures he does in the remote clinics, I'm pretty sure he does differently in the exclusive London clinic, or he won't take the same chances.

Alan.

[Mattyp1]

Hi Alan, have you got any advice from another ht surgeon or doctor about why it could've failed? Seems strange as well that you've got burning feelings on your scalp, maybe let a dermatologist examine as well, that's if you haven't already... Know it wouldn't make everything ok, but they could maybe help you with the burning issue.
I know the pics aren't the best quality, but it looks like a hair hasn't been placed on your head at all..wonder if the donor was damaged as well if they didn't have the right surgical equipment, and you definately shouldn't have been in pain with your procedure... I'm surprised the surgeon didn't stop the procedure as it isn't the norm to feel the pain you were obviously in, it seems like they shouldn't have carried out the procedure if your donor was sparse in the first place as well, I definately think you've got a lot of grounds for your refund, there's too many red flags! Have you had any luck with clinic/surgeon replying to you yet? Hope you have a good xmas Alan, enjoy it with your family.

[Alan1980]

Alan ,,

Better quality pictures would help , but your crown looks untouched . Did this area receive 3500 hairs or grafts .

Your donor area also looks like it's still inflamed and the scarring does look visible - again , better photos would help .

Have you ever let these areas grow out ?

Hello Suarez, I just checked my paperwork from I when recieved a35% refund, I don't have any other paperwork with numbers on, and it refers to my procedure in grafts and not hairs, I have been referring to my numbers as hairs all this time my bad.

I have tried to grow my hair for up to 10 weeks and it looks terrible, as you can see the larger scars cause patches and don't grow out so I get a patchy effect. Also my head looks terrible overall, as you know growing your hair with a large bald spot just emphasizes the bald spot and hair loss, I think that's why we all shave our heads it looks much better shaved.

If I shave my heads the scarring looks very bad and is very noticeable. If I don't shave my head and grow my hair out I get the patch lookd I looka good 20 years older, it seems to be a no win situation Suarez.

The idea behind my Fue transplant was to give me even hair coverage on my crown so I could buzz my hair to a 2 or 3 and it would look better, obviously even with 3500 grafts there would be signs of thinning still, but It would drastically improve my look, that's what my surgeon told me.

My donor area does get inflamed from time to time and I get burning sensations at the back and sides of my head sometimes, it's not painful at all, just a bit uncomfortable.

I will get better pictures done after he Christmas break, where it looks like everyone will know who my surgeon is by then.

Thank you for your input Suarez and I hope you have a Great Christmas holiday.

Alan.

[suarez]

Alan ,,

Better quality pictures would help , but your crown looks untouched . Did this area receive 3500 hairs or grafts .

Your donor area also looks like it's still inflamed and the scarring does look visible - again , better photos would help .

Have you ever let these areas grow out ?

[Alan1980]

Added pictures

The pictures I have included are not very good quality, I tried different lighting settings but that's the best I could do with what I have at the moment. I took about 20 pictures but most of the were blurrey, these two are the best, but they do show how thin and sparse my donor area now is, and how patchy my hair is.

I have a friend who will be taking much better and more detailed pictures over the Christmas holidays, which I will be also sending to IAHRS.

One picture is with 3 weeks growth, the other is shaved, which I did today. The scares look worse in reality, and more detailed higher resolution pics will show this. The scaring goes all the way up to the edge of my bald spot.

Also note my bald spot on my scalp, 3500 hairs were meant to be implanted there, the surgeon said he wanted an even scattered look going from the centre of my bald spot outwards, obviously there is nothing there anymore, the grafts fell out over a period of a few months after my procedure.

These pictures make me feel very depressed, like I have a disease. At the gym where I worked I was known as leopard man ):

My head looks a mess not matter if I shave it or grow my hair out.

Alan.